1. Services Provided by the Company

TMA Bot Shop (“Company”) provides customized chatbots and related services for businesses to enhance customer interaction and engagement on their websites.

2. Validity and Use of General Terms and Conditions

By accessing or using our services, you agree to comply with and be bound by these Terms of Use. These terms apply to all users of the website and services.

3. Prices and Commercial Terms

All prices for services are listed on our website and are subject to change without notice. The commercial terms, including payment methods, will be specified in individual agreements with the customer.

4. Conclusion, Duration, and Termination of Subscription Agreement, Payment Methods

Subscription agreements are concluded upon the customer’s acceptance of the Company’s offer. The duration and termination terms are detailed in the subscription agreement. Payment methods accepted include credit/debit cards and PayPal.

5. Copyright

All content, including text, graphics, logos, and software, is the property of the Company and protected by copyright laws. Unauthorized use is prohibited.

6. Transfer of Service to Another Provider

Customers may transfer their service to another provider upon written request and in accordance with the terms of their subscription agreement.

7. Competition and Data Protection

The Company respects competition laws and adheres to data protection regulations to ensure the privacy and security of customer information.

8. Customer Support

Customer support is available via email and phone during business hours. Detailed contact information is provided on our website.

9. Exclusion and Limitation of Provider’s Liability and Client’s Responsibility

The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Clients are responsible for ensuring their use of the services complies with all applicable laws.

10. Rights and Obligations of the Customer

Customers are obligated to provide accurate information and to use the services in compliance with these Terms of Use and applicable laws. Customers have the right to receive services as agreed upon in the subscription agreement.

11. License

Grant of License

The Company grants customers a non-exclusive, non-transferable license to use the services as outlined in the subscription agreement.

Limited License Service

Customers are granted a limited license to use the service for the duration specified in their subscription agreement.

Trial, Evaluation, and Beta Services

Any trial, evaluation, or beta services are provided “as is” with no warranties.

Restrictions

Customers may not reverse engineer, decompile, or disassemble the services or use them for unlawful purposes.

12. Services

Limited License

Customers are granted a limited license to use the services as specified in the subscription agreement.

Delivery

Services are delivered electronically and are accessible through the Company’s website.

Storage

The Company is not responsible for the storage of customer data beyond the terms specified in the subscription agreement.

Data Loss

The Company is not liable for any data loss. Customers are responsible for maintaining backups of their data.

13. Ownership

No Ownership Rights

Use of the services does not grant customers any ownership rights. All rights remain with the Company.

14. Warranty and Disclaimers

No Warranties

Services are provided “as is” without any warranties, express or implied.

15. Limitation of Liability

Exclusions

The Company’s liability is limited to the amount paid by the customer for the services.

16. Termination

Term and Termination

The term of the agreement is specified in the subscription agreement. Either party may terminate the agreement by providing written notice in accordance with the terms of the agreement.